Sri abc Courier Services, is facing problems to handle data like Booking of couriers, assigning couriers to delivery boys, feed back of all employees, feed back of couriers and customers, branch details, employees Details, employees level accounts, branch level accounts and overall transaction in a month or year ,that’s why, company wants a solution and ordered for this site. In This site, have four modules:
1. Customer Interaction Module: in this module, customer seeing company profile, branch profile, services which provided by company, delivery status of his own courier, customer will send the feed back about the employees or services etc. this module contains login screen also. Sub modules of this module are:
(a) Company Profile: in this module, display all the details of company.
(b) Branch Profile: display all details of all branches.
(c) Services: display all the details of services which provided by company or particular branch.
(d) Delivery status: in this module, customer will check that his courier is deliver or not.
(e) Feed Back: in this module, customer is able to send the feed back about the services or complaints etc.
(f) Site Map: Displays all links of this Site.
2. Admin Section: there are five sub modules for admin:
(a) New Branch Profile: if company makes a decision to open new branch in anywhere then, in this module, company fill all the details of new branch like branch code, branch name, location, city, district, state, phone, mobile and new branch created automatically.
(b) Update Branch Profile: if company makes some mistakes, then they are able to update branch details through this module.
(c) New Branch Head Profile: company fill all the details of new branch head details like branch head code, branch head name, location, city, district, state, phone, mobile, login id, password and new branch head profile created automatically.
(d) Update Branch Head Profile: if company makes some mistakes, then they are able to update branch Head details through this module.
(e) Change Password: in this module, able to change password of admin, branch head and employees also.
3. Branch Section: there are four modules for Branch Section:
(a) New Employee Profile: company fill all the details of new employee details like employee code, employee name, location, city, district, state, phone, mobile, login id, password, designation, salary and joining date and new employee profile created automatically.
(b) Update employee Profile: if branch makes some mistakes, then they are able to update employee details through this module.
(c) Feed Back: if company find any feed back of branch or employee of that particular branch then they are able to send their comments to that branch.
(d) Account Details: in this section, branch head see all details of transaction which are made in his branch. Branch head is authorize to submit expenses of the branch, and able to find all details of expanses just selecting expense head and date.
4. Employee Section: there are four modules:
(a) Incoming Couriers: in this section, employee feed all the details of couriers like booking date, document no., weight, charges, destination (from and to) and login id of that employee who book that courier.
(b) Courier Assign: in this section, employee assigns the couriers to delivery boy.
(c) Courier Status: in this section, employee updates the status of couriers according to delivery boy. If any courier is not deliver then it display in pending couriers details window.
(d) Pending Courier Details: all pending couriers are display in this section, just selecting the delivery boy and receipt no.
System Requirement Specifications for Courier Automation
The ‘Courier Automation’ has been developed using the following Resources:-
Hardware: -
Processor P-III
CPU Speed above 400 MHz
Hard Drive 10 GB
RAM 128 MB
Monitor Color 15”
CD Drive 52 x
Key Board Normal
Mouse Normal
UPS
Printer A4 Size Inkjet
Software: -
The concept of a database application, on client -server architecture has been implemented using: -
Platform Windows XP / 2000
DBMS SQL Server 2000 & above
Front End Tool C#.net
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